It can help resolve the issue caused by an excessive mailbox or the conflict between different software on your computer. To fix the "Outlook PST file can't be found" error, the first way is to check your Outlook and the computer software that is installed recently. Besides, the bad sectors on the C drive or large-sized Outlook data file can result in the corrupted and thus missing PST file in Outlook.
For instance, the presence of viruses and malicious software on the system, unexpected shutdown of the Outlook software, and improper shutdown of the PC can all lead to the corruption of the PST file. Several factors can cause a PST file to get corrupted.
You can also directly open Mail Setup by running “c:\Windows\SysWOW64\control.exe mlcfg32.cpl”
Once the 32-bit Control Panel opened the user could then access his email profiles by clicking the Mail link. To access the 32-bit Control Panel you must open the classic view of Control Panel and click on the “View 32-bit Control Panel Items” link as seen below: For more information on this and other applications that may be affected see
dll files that are required for this application. Microsoft Office 2003/2007 is a 32-bit application therefore it’s Control Panel applet will be in the 32-bit Control Panel, this is necessary because the 64-bit version of explorer.exe cannot open the 32-bit.
When you are using a 64-bit OS (Windows Vista or Windows Server 2008) there are actually 2 Control Panels, one for 64-bit items and one for 32-bit items. It turned out that the user was using the 64-bit version of Windows Vista. They called because they did not see the Mail shortcut in their Control Panel. We recently received a call where a user needed to create a new MAPI (Outlook) profile. First published on TechNet on Apr 28, 2008